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Old 03-10-2011, 06:54 AM   #12
Stoke
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Join Date: Feb 2005
Location: North Carolina Old Folks Home
Age: 56
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Re: Authenticator Issue

Well, Blizzard is claiming that nothing is actually wrong with the authenticator, that in reality whats happening is that someone is trying to hack my account by guessing at my password and therefore locking up the account. They insist that I have a keylogger.

I gave them the whole story of Mrs. Stoke being an IT Security professional, how our home network is monitored and guarded, how each indivudual computer is scanned twice daily for malicious activity by software designed for large companies - beyond what a commercial enterprise version of McAfee is already doing, and how I am just about 99.9% positive there is no keylogger.

Of course there was the mandatory password change and supposedly a "reset" of the account. So now we wait...... how long until it happens again?.....
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